GDPR Information

Last updated: August 2024

Our Commitment to GDPR

Although scopibiot is based in Australia, we are committed to protecting the privacy rights of all our visitors and clients, including those located in the European Union. This page outlines how we comply with the principles of the General Data Protection Regulation (GDPR) for EU residents.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you explicitly agree to receive communications or submit information through our forms
• Contract: When processing is necessary to provide services you have requested
• Legitimate interests: When we have a valid business reason that does not override your rights

Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

Right of Access

You have the right to request access to the personal data we hold about you. We will provide this information within one month of your request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You can request that we limit the processing of your personal data in certain situations, such as while we verify the accuracy of disputed data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making processes.

Data Transfers

As an Australian-based business, any personal data collected from EU residents may be transferred to and stored in Australia. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry and client data is typically retained for two years following last contact, after which it is securely deleted unless longer retention is required by law.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at: [email protected]

We will respond to your request within one month. If your request is complex, we may extend this period by up to two additional months, but we will inform you of any extension and the reasons for it.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence.

Updates to This Information

We may update this GDPR information periodically to reflect changes in our practices or legal requirements. Please check this page regularly for any updates.